Make sure you shut the Chromebook completely down and reboot.
Select log in with a different account (JC will just sign in)
Enter your BOCES email address
Change your password when prompted that your old password has expired. Please remember that this password needs to contain at least 8 characters, and include 3 of the following characters: uppercase, lowercase, number and/or symbol.
Detailed directions for the above can be found here: https://scric.service-now.com/sp?id=kb_article&sys_kb_id=fe92144a1b22785030d784c4604bcbc2
If you are having difficulty logging on with your BOCES account please call 766-3800 for support.