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Technology Support

Logging into district device with BT BOCES login:

  1. Make sure you shut the Chromebook completely down and reboot.

  2. Select log in with a different account (JC will just sign in)

  3. Enter your BOCES email address

  4. Default password

  5. Change your password when prompted that your old password has expired. Please remember that this password needs to contain at least 8 characters, and include 3 of the following characters: uppercase, lowercase, number and/or symbol.

Detailed directions for the above can be found here: https://scric.service-now.com/sp?id=kb_article&sys_kb_id=fe92144a1b22785030d784c4604bcbc2


If you are having difficulty logging on with your BOCES account please call 766-3800 for support.

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  • Students are our first priority.
  • Employees are our most valuable resource.
  • Cultivating diversity, equity, inclusion and guarding against bias are essential.
  • Everyone is treated with dignity and respect.
  • All employees will exhibit professionalism, integrity and excellence.
  • Creativity and continuous improvement are crucial to everything we do.
  • A safe, challenging and nurturing environment supports learning.
  • All can learn and grow academically, socially and emotionally.
  • Customer service and collaboration are key to being a successful and trusted partner.